Households Overview
Households functionality allows financial advisors to organize clients into family-based groups for comprehensive financial planning and management.
What are Households?
Households are organizational units that group related clients together under the management of a single advisor. This structure helps advisors:
- Organize families by grouping spouses, children, and extended family members
- Streamline planning by managing family finances as a cohesive unit
- Improve coordination through family-based financial strategies
- Enhance reporting with household-level analytics and insights
Key Features
Household Management
- Create Households: Set up new households with descriptive names and purposes
- Edit Households: Modify household information, advisor assignments, and status
- Delete Households: Remove households when they're no longer needed (with proper warnings)
- Household Status: Activate or deactivate households as needed
Client Organization
- Add Clients: Assign clients to appropriate households
- Remove Clients: Move clients between households or remove them entirely
- Client Lists: View all clients assigned to each household
- Client Search: Find specific clients within households
Advisor Assignment
- Single Advisor: Each household is managed by one advisor
- Advisor Changes: Reassign households to different advisors as needed
- Advisor Information: View advisor details and contact information
Household Structure
Household Properties
- Name: Unique identifier for the household
- Description: Additional context about the household's composition
- Advisor: The advisor responsible for household management
- Status: Active (operational) or Inactive (archived)
- Creation Date: When the household was established
- Client Count: Number of clients assigned to the household
Household Relationships
- One-to-Many: One advisor manages multiple clients within a household
- Client Assignment: Clients can be assigned to one household at a time
- Household Isolation: Households operate independently of each other
Use Cases
Family-Based Organization
Group family members together for comprehensive financial planning:
- Nuclear Families: Spouses and dependent children
- Extended Families: Multi-generational households including grandparents
- Blended Families: Step-families and complex family structures
- Single-Parent Families: Single parents with dependent children
Life Stage Organization
Organize households by life stage and financial needs:
- Young Families: Newly married couples starting their financial journey
- Growing Families: Families with children requiring education planning
- Empty Nesters: Couples whose children have left home
- Retirement Households: Seniors planning for or in retirement
Wealth-Based Organization
Group households by wealth level and service needs:
- High-Net-Worth Households: Families requiring specialized wealth management
- Middle-Income Households: Families with standard financial planning needs
- Emerging Wealth Households: Families building their financial foundation
- Legacy Households: Multi-generational wealthy families
Benefits
For Advisors
- Better Organization: Structured approach to family-based client management
- Improved Efficiency: Streamlined processes for family financial planning
- Enhanced Focus: Dedicated attention to specific household needs
- Clearer Responsibilities: Defined scope for each household relationship
For Clients
- Unified Planning: Comprehensive family financial strategies
- Coordinated Service: Advisors focused on household-level goals
- Better Communication: Family-based communication strategies
- Improved Experience: Organized and efficient family service delivery
For Organizations
- Scalable Structure: Framework that grows with family relationships
- Performance Tracking: Household-based metrics and analytics
- Resource Allocation: Efficient distribution of advisor resources
- Quality Control: Consistent service standards across households
Getting Started
Prerequisites
- Households Permission: Access to households functionality
- Advisor Role: Must be an advisor to manage households
- Client Access: Ability to view and manage clients
First Steps
- Create your first household with a clear family focus
- Add clients to the household based on family relationships
- Review household details to ensure proper setup
- Edit household information as needed for optimization
Best Practices
Household Design
- Clear Purpose: Define specific family goals for each household
- Appropriate Size: Balance household size with advisor capacity
- Logical Grouping: Group clients with genuine family relationships
- Flexible Structure: Design households that can adapt to family changes
Household Management
- Regular Reviews: Periodically assess household composition and effectiveness
- Client Movement: Move clients between households as family relationships evolve
- Advisor Assignment: Ensure advisors have appropriate expertise for their households
- Status Management: Use inactive status instead of deletion when possible
Documentation
- Household Descriptions: Provide clear descriptions of household composition
- Naming Conventions: Use consistent naming patterns for households
- Change Tracking: Document significant changes to household structure
- Performance Notes: Record observations about household effectiveness
Integration with Other Features
Assessments
- Households can be used to organize family assessment workflows
- Household-based assessment reporting and analytics
- Streamlined assessment management for family members
Goals
- Household-based goal setting and tracking
- Shared goals across household members
- Household performance metrics related to goal achievement
Vision Statements
- Household-level vision and mission statements
- Aligned family vision statements within households
- Household-based vision tracking and reporting
Support and Resources
Documentation
- Create Household: Step-by-step household creation guide
- Household Details: Comprehensive household management
- Edit Household: Modifying household information
- Manage Household Clients: Client assignment and removal
- Delete Household: Safe household deletion procedures
Getting Help
- Contact your system administrator for permission issues
- Refer to the troubleshooting sections in individual guides
- Use the in-app help features for context-specific assistance
Future Enhancements
The Households functionality continues to evolve with planned improvements:
- Advanced Analytics: Household performance metrics and insights
- Bulk Operations: Efficient management of multiple family members
- Household Templates: Pre-configured household structures for common family types
- Collaboration Features: Enhanced household-based communication tools
- Integration Improvements: Better connectivity with other system features